Privacy policy

Privacy Policy Statement on the Collection of Personal Data

This Personal Data Collection Notice is intended to inform you, in accordance with the Personal Data Protection (Privacy) Legislation, about: the purpose for which your personal data will be used once collected in connection with your use of this website ("Website") or your purchase of products sold through this Website ("Products"); to whom your personal data may be disclosed; and to whom you can submit requests to view or correct your data. We may revise these by amending this page. You
should check this page from time to time to stay informed of any changes.

1. User data

1.1 “We”, “us”, “our” refers to the data controller.

2. Those involved

This PICS applies to personal data of ("you" or "your"): (a) Visitors: persons who visit our website; (b) Users: persons who purchase, request or receive products; (c) Contacts: persons who contact us via our website, email or other means.

3. What data do we collect?

3.1 We may collect, store, process, transfer and use the following types of personal data:

(a) From visitors:

IP address or other unique device identifiers.*

(b) From users:

Username;
Account password;
Full name;*
Email address;*
Billing address;*
Delivery address;*
Payment information;*
Phone number.

(c) From contacts:

Full name;*
Email address;*
Other personal data that you provide to us.

Mandatory personal data

3.2 If you do not provide us with mandatory personal data,
we may not be able to provide you with access to our website, provide our products or respond to your communications.

4. Purpose and use

4.1 We may collect, store, process, transfer and use your personal data for the following purposes:

(a) To provide you with our products, such as:

Managing and fulfilling your orders;
Creating and updating your account when you register;
Processing and facilitating payments for your orders.

(b) To monitor and analyze the use of our website and to compile statistics; (c) To personalize your experience on our website; (d) To improve our website and products based on your feedback and usage data; (e) For research and development, including product development and machine learning; (f) For customer service and more efficient processing of questions and feedback; (g) For non-marketing communications relating to your orders, such as order confirmations and shipping notifications; (h) For technical and project management purposes; (i) For security and integrity of personal data; (j) For fraud prevention; (k) For legal proceedings or as required by regulations, government authorities and official requests; (l) For direct marketing, but only with your consent (see section 9); and (m) For other related purposes.

4.2 We do not use your personal data for other purposes, unless: (a) you give explicit permission for this; (b) the purpose is directly related to the original collection purpose; or (c) we may use this data on the basis of a legal exception.

5. Data Recipients

5.1 We may disclose your personal data to:

(a) Our employees and officers; (b) Our subsidiaries and their employees; (c) Shopify Inc. and affiliated IT service providers; (d) Paypal Holdings Inc. and other payment processors; (e) Suppliers to facilitate the shipment of our products; (f) Other service providers such as:

Administrative service providers; IT and software suppliers; Data analytics providers; Cloud Providers and Credit Bureaus. (g) Our insurers and banks;

5.2 If you make payments through a payment processor, you are subject to their privacy policy

5.3 We take measures to ensure the confidentiality of your data through contractual agreements with third parties.

6. Cookies

6.1 Our Cookie Policy forms part of this privacy policy.

6.2 A cookie is a small data file that a website can send to your device.